Skip to main content

Managed Services

Fast Response Forward Thinking


What functions does a Managed Service Provider (MSP) perform?

 

 

 

Overwhelmingly, the term MSP applies to outsourced IT services. Particularly, the following areas of business activity are regularly performed by MSPs:

 

 

 

  • Managing IT infrastructure
  • Adding cybersecurity hardening to IT systems
  • Offering technical support to staff
  • Managing user access accounts on clients’ systems
  • Offering fully managed hardware outsourcing

 

 

 

MSPs can offer remote storage or servers and provide Software-as-a-Service. Some managed service providers just supply hard-to-find IT expertise to prevent problems on a client’s system or assist users with usage difficulties.

 

Benefits of MSPs

 

Contracting in the services has a number of operational advantages and brings cost benefits, such as:

 

  • Provides staff on call around the clock at little extra charge
  • Clearly defines the work of IT support by definition in a binding contract
  • Can fill in for in-house staff shortages
  • Can cover for on premises disasters
  • Can include data backup management to avert data loss
  • Can be scalable, adding on extra resources incrementally or temporarily
  • Removes the danger of a company being held up by industrial action
  • Reduces the problem of companies competing for scarce qualified IT experts, driving up wages
  • Makes highly-qualified staff available to all parts of the world
  • Makes experts in lower-wage locations available to companies in high-cost place

 

An MSP can replace a company’s IT department entirely, or provide a single niche service. The industry is evolving to provide expertise to all points of the globe and makes cutting-edge technology available at a low price.

Click here to contact us for more information

Telrepco is an authorized Panasonic Diamond Partner
Telrepco is an authorized Panasonic TOUGHBOOK Repair and Service Center
25 Years at Work TOUGHBOOK

Solar theme designed by epicShops