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Toughbook Repair

Toughbook Repair Services

 Telrepco is an Authorized Panasonic Toughbook Repair Center, which means that we can handle all of your Panasonic Toughbook repairs, in-warranty and out-of-warranty. Time, quality, and reliability are important to you. With over 20 years of experience, Telrepco is here to offer you the leading source for Panasonic Toughbook repairs and service.

Ready to get started?  Fill out our Repair Request Form

What We Offer:

  • Factory Trained TechniciansOur technicians are periodically trained by Panasonic on the latest updates to existing Toughbook product models and service protocols, including those related to new models. To ensure work is done in a timely manner, we have a whole team of trained and certified technicians who know Panasonic Toughbooks inside and out.
  • Competitive RatesWe know that offering cost-effective solutions is one of the best ways to make the most out of your budget.

Out of Warranty Rate: Flat Rate Diagnostic Fee $120.00/unit (plus parts and freight)

What if my Toughbook is still under Warranty?

  • Quick Turn AroundWe strive to maintain an average turnaround of three days or less upon approval of repairs, because we know that your time is valuable.
  • Touchscreen Repair/ReplacementOur Toughbook Touchscreen Repair/Replacement program will equip your Toughbook with a brand new touchscreen with 1 year warranty for $300.00, which includes a new LCD film protector, labor, and a free diagnostic review.

Elligible models include: Toughbook 18 (MK 1-5) , 19 (MK1-4), 29 (MK 1-5), 30 (MK 1-3) , 52 (gun only), 74 (MK1-4).

Learn more about the Telrepco Touchscreen Repair/Replacement Program

  • Upgrade Packages - Toughbook running slow? We offer customized upgrade packages to ensure your technology stays relevant for years to come - Upgrading to Windows 7, increasing your RAM, and replacing your hard drive with a solid state drive can all have a huge impact on your Toughbook's performance. This is an especially great option to consider if you're already sending your Toughbook in for repair.
  • WarrantiesTelrepco offers our own extended warranties for Toughbooks at reasonable rates. We have one-year and two-year extended warranty options. If you would like to know more, visit our Toughbook warranties page.

All out-of-warranty repairs performed by Telrepco carry a 90-day warranty covering parts and labor.

  • Large Parts InventoryWe offer all of the most important parts that will help your Panasonic Toughbook continue to serve you for years to come. If you’re looking for a specific part that you don’t see it listed on our website, use one of the methods on our contact page to let us know.

 If you’re ordering parts only, assuming they are in stock, the order will ship from our quick-ship warehouse.

 

Getting Started

To initiate a repair, please complete our online Repair Request Form , which will be promptly reviewed by a customer service representative. If you would rather speak to someone directly, you can call 1-800-537-0509 or send an email to custservice@telrepco.com.

Complete the Repair Form*

 *You will need to provide full model number and serial number (located on the bottom of the unit) as well as a description of the failure. We will then provide you with an authorization number and shipping instructions. Upon receipt of your unit, in-warranty work will be performed. You will be provided an estimate for all out-of-warranty and post-warranty work, which requires approval, prior to any repairs being made.